The Power Of The Customer And Social Media
Everything you read regarding eCommerce is about social media and why your business should maintain an active account on google+, Facebook, Twitter, Tumbler, and a number of other networks. It’s all the rage for marketing, reaching out, and increasing sales. Having a tight grasp on all things social media can do even more than that and you’d be surprised. Social media can also help with customer service, product development, and testing. If you’re interested in all the ways that social media can help your ecommerce business, check out this article The Power Of The Customer: Social Media.
- The Power of the Salesforce Social Media Command Center at CES (blogs.salesforce.com)
- What’s the Difference between Social Media and Social Media Marketing? (blogs.constantcontact.com)
- When Social Media Isn’t Enough (business2community.com)
- How Will Social Media Change the Experience for Customer Service and Sales in the Next 12 Months? (business2community.com)