How To Reduce Holiday Ecommerce Returns
Holiday returns don’t have to be a blight on your ecommerce store’s holiday season of sales. While returns can never be 100 percent prevented, there are ways to give the customer what they want while still securing your site’s bottom line. An easy, flexible return policy and process is key to keeping customers happy and coming back for more – according to this stellar infographic from Shorr Packaging ,
85% of customers won’t shop again at a business with complicated returns policy. And 95% of customers will be repeat customers if the returns process is easy.
Read on from more tips on how to make the season of holiday returns hassle-free for both you and your shoppers.
WiziShop: eCommerce: Are you ready for holiday returns shopping season? (Infographic)
Excellent infographic with tips on how to make the returns process easy, as well as stats on what customers want.
Canada Post: Stress-free Holiday returns for online retailers
Tips on how to reduce returns.
Some of PrestaShop’s advice to keep returns low is package tracking, an FAQ section and customer reviews so people know what they’re buying.