Author: Dusty Ross

5 Tips for Better Customer Relationships

Having a solid relationship with your team, customers, and partners is an integral part of having a solid business community. One of the best ways to to ensure these connections is to be open...

Keys to Creating Epic ECommerce Experience

Interactive online experiences are the basis for successful eCommerce. Not only are people shopping from their desktops and laptops, but they are shopping from their phones and tablets as well. It’s become a competitive...

Take Care of Your Customers and They Will Take Care of You

No one wants to feel like they are making a purchase from a company that does not care about their needs. Customers want to feel like their point of view is valued and that...

7 Tips to Make Your Mobile Site Amazing

As mentioned in the previous post (http://epicecommercetools.com/2015/01/15/make-online-shopping-easy-for-your-customers/) one of the key elements to simple online shopping is making sure that your company’s website is compatible with mobile phones. So, what exactly does this mean?...

Make Online Shopping Easy for Your Customers

Your customers are more likely to purchase from your site if you make sure your website is quick and easy to use. Follow these tips to keep your customers happy: Mobile Commerce is important!...

Five Ways to Reach New Customers

Building your clientele base is an important part if making sure your business will grow. Repeat customers are important and you should continue to maintain good relationships with your existing customers. But, it is...

Tis the Season for Hacking

National women’s clothing retailer Bebe suffered a hacking attack on their credit card payment system. According to Martyn Williams, The company said Friday [12/5/14] that the cardholder name, account number, expiration date, and verification...

Social Media Is Important. Period.

Everyone keeps yapping about social media. Share. Share. Share. Get your name out there. Many people wonder is it really worth it? Do I really need to putz around on Tumblr? The answer is...

Listen Up, Social Proof Matters

My husband snores. I mean, like really loud. Occasionally, his snoring interferes with simple late night tasks like reading. Therefore, I was in the market for a killer set of headphones. Not only did...

Don’t Let a Bad Reputation Ruin Your Business

Have you ever Googled a guy before going on a date? I have. You meet a nice guy in the coffee shop. You exchange niceties over a latte. He asks for your number. Then,...