Category: eCommerce

What Ecommerce Merchants Need to Know About EMV

Accepted in Europe for years, US.retailers have been making the switch from primarily accepting traditional magnetic strip cards to EMV. Here’s the lowdown on what you need to know about EMV and how it...

What Consumers Want: 5 Important Customer Service Statistics

Excellent customer service is the key to attracting and retaining customers. There’s some truth in “the customer is always right” – or at least making them feel they are by giving them exemplary customer...

Top Customer Service Trends in Ecommerce

4 of the Top Customer Service Trends in Ecommerce

It’s not just the times that change, it’s the customer, too. If you’re using only old marketing tactics from 2000, or even 2012, you’re on the wrong track. Customers are evolving, and so are...

6 Ways to Reduce Cart Abandonment That Are So Easy You Didn't Think of It

6 Ways to Reduce Cart Abandonment That Are So Easy You Don’t Know Why You Didn’t Think of It

Shopping cart abandonment rates can plummet if you know just a few easy tricks. If you’re like most ecommerce business owners, however, cart abandonment has probably been a constant threat to your bottom line....

Viral Ads

10 Viral Video Ads to Spark Your Creativity

Animals and feel-good stories were the main marketing tools in most of these ads that went viral. From a lion with a toothache to an ad about diversity and acceptance, these videos get their...

Rhino Support Makes it Easy for Everyone to Offer Quality Customer Service

You are a business owner that knows how important customer service is to the longevity and profitability of your company. You also realize that as you grow, your customer service needs change too. There...

14 Ecommerce Statistics That Will Change How You Target Your Customers

14 Ecommerce Statistics That Will Change How You Target Your Customers

The Majority of Customers Shop Online Approximately 73% of internet users in the United States, representing more than 60% of the entire population, had purchased products online, according to a recent survey. 80% of...

blogging mistakes

Huge Blogging Mistakes Most Ecommerce Sites Make

When you started your ecommerce site you probably thought it seemed so simple. First set up a website and sell goods or services and second, make money!  But selling online has become incredibly complex...

Is Your Login Form Costing You $300 Million in Additional Sales?

If your conversion rate isn’t as good as you think it should be, maybe you should sit back a minute and look at things from the point of view of your potential customers. Could...

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