Tagged: customers

January 12, 2017

Five Important Customer Service Statistics

Excellent customer service is the key to attracting and retaining customers. There’s some truth in “the customer is always right” – or at least making them feel they are by giving them exemplary customer...

Customer Service / eCommerce

November 28, 2016

Top Customer Service Trends in Ecommerce

If you’re using old marketing tactics you are not doing what your customers need. Customers are evolving and so are their needs. Statistics and survey results clearly illustrate what customers want. This video will...

Conversion Rates / conversions / eCommerce / Marketing

November 11, 2016

Creating Valuable Leads from Online Visitors (Part 2)

In Part One of this article we discussed some important ways that e-commerce business owners can make use of their online traffic – eventually turning them into sales. We discussed “Learning from the Best”...

live chat / Rhino Support / Uncategorized

June 29, 2016

5 Reasons Your Ecommerce Customers Would Love Live Chat

Live chat – those little pop-up customer service windows can win you new customers and help you keep old ones. In an Emarketer.com survey, 63% of customers said they’re more likely to do repeat business with...