Category: Building Trust & Strong Customer Relationships

App Developers Must Display Privacy Policies on Their Websites

Face it, being an app developer is mostly a thankless job. You spend years creating a valuable app and end up either selling it for cheap or giving it away. People publicly tell you what...

Why Trust Seals Are A Win/Win for You and Your Customers

Trust Seals are a way for business owners to verify their businesses to the world, put shopper anxiety to rest, and have a fighting chance in a platform where news about security breaches, hackers and...

8 Reasons Your Mobile App Needs a Privacy Policy

8 Reasons Your Mobile App Needs a Privacy Policy

If you have a mobile app, you need a privacy policy for your own legal protection. Privacy policies detail what info you collect from app users and how you’ll use that info. Here are eight...

Why You Need a Privacy Policy for Your Mobile App

Why You Need a Privacy Policy for Your Mobile App

If your ecommerce offerings include a mobile app, you might be wondering if your app needs a privacy policy. The answer is yes if: You collect, store, or share personal data like emails, names...

6 Key Questions To Ask Yourself About Your Ecommerce Store

6 Key Questions To Ask Yourself About Your Ecommerce Store

Whether you’re just getting started in building your ecommerce site or are an online veteran, there are 6 key questions to ask yourself to ensure you’re reaching and retaining the most customers. Do you have...

Top Customer Service Trends in Ecommerce

4 of the Top Customer Service Trends in Ecommerce

It’s not just the times that change, it’s the customer, too. If you’re using only old marketing tactics from 2000, or even 2012, you’re on the wrong track. Customers are evolving, and so are...

Report from the FTC Regarding Privacy for App Developers

Report from the FTC Regarding Privacy for App Developers

Because of the drastic change in technology, with mobile cellular devices weighing more than two pounds and only used for making phone calls in the 1980s, to more than 217 million smartphones being purchased...

6 Ways to Reduce Cart Abandonment That Are So Easy You Didn't Think of It

6 Ways to Reduce Cart Abandonment That Are So Easy You Don’t Know Why You Didn’t Think of It

Shopping cart abandonment rates can plummet if you know just a few easy tricks. If you’re like most ecommerce business owners, however, cart abandonment has probably been a constant threat to your bottom line....

App Stores Now Require Privacy Policies

Clear back in 2012, Google, Apple, HP, Amazon and Microsoft all met with Attorney General Kamala Harris, representing the State of California and its California Online Privacy Protection Act and agreed to provide and present privacy...

3 Must-Watch Ted Talks on Cyber Security (Video)

4 Inspiring Ted Talks on Marketing and Customer Service

Ted Talks are an invaluable resource for inspiring yet practical, down-to-earth advice from experts and gurus. We’ve pulled together a short list of four must-watch Ted Talks on marketing and customer service that are...

rolex replica watches