Category: Building Trust & Strong Customer Relationships

eCommerce / privacy policy / Terms of Service

November 2, 2016

Every E-Commerce Business Needs These 3 Policies

If you have an e-commerce site or are thinking about starting one, there are a thousand and one things to stay on top of. As a smart business owner, you’ve already set your e-commerce...

July 1, 2016

What Should I Include in My Privacy Policy?

There are probably more than a few business owners and entrepreneurs, perhaps new to the online e-commerce world, that are asking that question right now. Hopefully this article can help steer you in the...

June 17, 2016

The European Union’s Approach to Privacy Policies

Europe has a very well developed privacy law sector. The relevant legal framework in the European Union is the Data Protection Directive (95/46/EC) and the ePrivacy directive (2002/58/EC, as revised by 2009/136/EC). Those regulations...

6 Key Questions To Ask Yourself About Your Ecommerce Store

Building Trust & Strong Customer Relationships / privacy policy

June 15, 2016

American Website Owners: You Need a Privacy Policy!

Not only do privacy policies create a stronger relationship between website owners and their visitors, but in most cases, they are now legally required. These informative written documents increase transparency from the site to...

App Developers / privacy policy

June 15, 2016

App Developers Must Display Privacy Policies on Their Websites

Face it, being an app developer is mostly a thankless job. You spend years creating a valuable app and end up either selling it for cheap or giving it away. People publicly tell you what...

Building Trust & Strong Customer Relationships / Customer Service / Trust Seals

June 14, 2016

Why Trust Seals Are A Win/Win for You and Your Customers

Trust Seals are a way for business owners to verify their businesses to the world, put shopper anxiety to rest, and have a fighting chance in a platform where news about security breaches, hackers and...

8 Reasons Your Mobile App Needs a Privacy Policy

Customer Service / privacy policy / Uncategorized

June 1, 2016

8 Reasons Your Mobile App Needs a Privacy Policy

If you have a mobile app, you need a privacy policy for your own legal protection. Privacy policies detail what info you collect from app users and how you’ll use that info. Here are eight...

May 27, 2016

Why You Need a Privacy Policy for Your Mobile App

If your ecommerce offerings include a mobile app, you might be wondering if your app needs a privacy policy. The answer is yes if: You collect, store, or share personal data like emails, names...

4x Buyer Protection / cyber attack / data breach / live chat / Price Matching / privacy policy / Ratings and reviews / Terms of Service / Uncategorized

May 6, 2016

6 Key Questions To Ask Yourself About Your Ecommerce Store

Whether you’re just getting started in building your ecommerce site or are an online veteran, there are 6 key questions to ask yourself to ensure you’re reaching and retaining the most customers. Do you have...

Top Customer Service Trends in Ecommerce

4x Buyer Protection / Building Trust & Strong Customer Relationships / Conversion Rates / eCommerce / Increase Sales / live chat / Price Matching / Ratings and reviews / Rhino Support / Shopper Approved / Trust Guard / Trust Seals / Trust Seals / Uncategorized

April 15, 2016

4 of the Top Customer Service Trends in Ecommerce

It’s not just the times that change, it’s the customer, too. If you’re using only old marketing tactics from 2000, or even 2012, you’re on the wrong track. Customers are evolving, and so are...