Tagged: Customer service

Five Important Customer Service Statistics

Excellent customer service is the key to attracting and retaining customers. There’s some truth in “the customer is always right” – or at least making them feel they are by giving them exemplary customer...

Customer Relations

Four Tips to Improve Client Relations

These four tips to improve client relations have been proven again and again. Never again worry about losing customers. That’s because instead of playing defensively minded, you’re playing on offense. And everyone knows that in...

customer service trends

Top Customer Service Trends in Ecommerce

If you’re using old marketing tactics you are not doing what your customers need. Customers are evolving and so are their needs. Statistics and survey results clearly illustrate what customers want.  This video will...

live chat

How Live Chat Support Wins Customers

Have you ever been browsing a website and had an important question you wanted to ask? But you don’t really want to take the time to get on the phone?  If you own a...

Fung Shui Tips for Your Online Business

Fung Shui Tips for Your Online Business

Being an entrepreneur definitely has its advantages. One of the greatest rewards is the ability to call the shots. But one of the greatest risks is not knowing which decision to make. Fortunately, you...

What Consumers Want: 5 Important Customer Service Statistics

Excellent customer service is the key to attracting and retaining customers. There’s some truth in “the customer is always right” – or at least making them feel they are by giving them exemplary customer...

Top Customer Service Trends in Ecommerce

4 of the Top Customer Service Trends in Ecommerce

It’s not just the times that change, it’s the customer, too. If you’re using only old marketing tactics from 2000, or even 2012, you’re on the wrong track. Customers are evolving, and so are...

Rhino Support Makes it Easy for Everyone to Offer Quality Customer Service

You are a business owner that knows how important customer service is to the longevity and profitability of your company. You also realize that as you grow, your customer service needs change too. There...

Finally, A Simple Customer Support System with Live Chat Capabilities!

Business owners all over the internet are waiting. They know the importance of providing live chat support to their customers – all their competitors are doing it – but still they wait, unwilling to...

How Live Chat Support Wins Customers: Winning with Rhino Support

How Live Chat Support Wins Customers: Winning with Rhino Support

If your website visitors have a question or concern while browsing your site, have you made it easy for them to get in touch with you? More and more companies are offering online live...