Tagged: Customer service

January 22, 2015

Take Care of Your Customers and They Will Take Care of You

No one wants to feel like they are making a purchase from a company that does not care about their needs. Customers want to feel like their point of view is valued and that...

Mobile Commerce

January 21, 2015

7 Tips to Make Your Mobile Site Amazing

As mentioned in the previous post (http://epicecommercetools.com/2015/01/15/make-online-shopping-easy-for-your-customers/) one of the key elements to simple online shopping is making sure that your company’s website is compatible with mobile phones. So, what exactly does this mean?...

business

January 14, 2015

Five Ways to Reach New Customers

Building your clientele base is an important part if making sure your business will grow. Repeat customers are important and you should continue to maintain good relationships with your existing customers. But, it is...

Building Trust & Strong Customer Relationships

December 3, 2014

Listen Up, Social Proof Matters

My husband snores. I mean, like really loud. Occasionally, his snoring interferes with simple late night tasks like reading. Therefore, I was in the market for a killer set of headphones. Not only did...

Building Trust & Strong Customer Relationships

November 27, 2014

Don’t Let a Bad Reputation Ruin Your Business

Have you ever Googled a guy before going on a date? I have. You meet a nice guy in the coffee shop. You exchange niceties over a latte. He asks for your number. Then,...

Building Trust & Strong Customer Relationships / eCommerce / Increase Sales

November 20, 2014

Utah: Build Trust, Increase Sales, Win/Win

In business, trust is the fruit of your company’s loins. And everyone wants his or her business to produce abundantly and carry on the family name, right? But seriously, trust is imperative to your...

eCommerce / Social Media Campaigns

November 7, 2013

The Power Of The Customer And Social Media

Everything you read regarding eCommerce is about social media and why your business should maintain an active account on google+, Facebook, Twitter, Tumbler, and a number of other networks. It’s all the rage for...

Little Tips That Make A Big Difference

September 11, 2013

Customers Are Less Rational Than You Think

Long gone are the days where most people buy things based on rational thought. “I need a horse to get me from point A to point B and therefore I’ll save up to buy...