Tagged: live chat

live chat

Live Chat Can Make Your Life Easier

Website visitors are more likely to become buying customers if you have live chat, according to a recent survey that found that “31% of online shoppers said they would be more likely to buy...

live chat

How Live Chat Support Wins Customers

Have you ever been browsing a website and had an important question you wanted to ask? But you don’t really want to take the time to get on the phone?  If you own a...

5 Reasons Your Ecommerce Customers Would Love Live Chat

Live chat – those little pop-up customer service windows can win you new customers and help you keep old ones. In an Emarketer.com survey, 63% of customers said they’re more likely to do repeat business with...

How Live Chat Can Make Your Life Easier

How Live Chat Can Make Your Life Easier

Website visitors are more likely to become buying customers if you have live chat, according to a recent survey that found that 31% of online shoppers said they would be more likely to buy after having a...

What Consumers Want: 5 Important Customer Service Statistics

Excellent customer service is the key to attracting and retaining customers. There’s some truth in “the customer is always right” – or at least making them feel they are by giving them exemplary customer...

Top Customer Service Trends in Ecommerce

4 of the Top Customer Service Trends in Ecommerce

It’s not just the times that change, it’s the customer, too. If you’re using only old marketing tactics from 2000, or even 2012, you’re on the wrong track. Customers are evolving, and so are...

6 Ways to Reduce Cart Abandonment That Are So Easy You Didn't Think of It

6 Ways to Reduce Cart Abandonment That Are So Easy You Don’t Know Why You Didn’t Think of It

Shopping cart abandonment rates can plummet if you know just a few easy tricks. If you’re like most ecommerce business owners, however, cart abandonment has probably been a constant threat to your bottom line....

How Live Chat Can Increase Conversions for Your Ecommerce Site

How Live Chat Can Increase Conversions for Your Ecommerce Site

We’ve already written about why your ecommerce site needs live chat. For starters, customers love live chat – it’s fast, easy, convenient and more. But did you know that your website visitors are more likely to become...

Finally, A Simple Customer Support System with Live Chat Capabilities!

Business owners all over the internet are waiting. They know the importance of providing live chat support to their customers – all their competitors are doing it – but still they wait, unwilling to...

Why Your Ecommerce Site Needs Live Chat

Why Your Ecommerce Site Needs Live Chat

Live chat – those little pop-up customer service windows can win you new customers and help you keep old ones. Website visitors are more likely to become buying customers if you have live chat,...